I thought that would annoy me, but it was not an issue at all. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. A big change, they no longer provide straws. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Yes, dry cleaning and laundry service are offered to guests. Excellence Riviera Cancun - Oyster.com Kind of a let down. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. No sign of any Mexican Food like you would expect to be available? In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. I read hundreds of reviews on Google before selecting this hotel. Excellence Riviera Maya excellent. Before you go, Id recommend downloading the Excellence app. The Mahi Mahi Skewer on the lunch menu was top class. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. Cancun is a safe town to visit - locals are friendly and crime . All of this was done outside what I consider normal business hours. These cookies will be stored in your browser only with your consent. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. The bartenders are great and fast. A traditional French-style eatery serves up some really well-done dishes. The front desk already had our test scheduled based on our departure time when we checked in. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. The Green Energy Goals of Our Corporate Social Responsibility in Our If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Cancun. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Which room amenities are available at Excellence Riviera Cancun? I would recommend getting more comfortable/soft sheets. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Airport - Arrival was quick and easy. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. All the house wine is the same at every bar and restaurant and it's really bad. Masks are required on flights and airport. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Taxis in hotel zone are safe I. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. 11/10 rating. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. As you approach the doors they will automatically open. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. We were very keen to do this, but could never get a spot on the tour. Are any cleaning services offered at Excellence Riviera Cancun? What are some of the property amenities at Excellence Riviera Cancun? That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. We estimate they took away about 25% of the pool chairs and restaurant seats. It has lovely sea views and is located in a small corner of the resort. Wonderful!The focus is on keeping you safe. 90'ish degrees. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Prepare by getting your name on the books and grabbing a drink, or two. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Excellence Club benefits: Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. When we stayed we were in Junior with a rooftop plunge pool. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. The Mile spa is really a top-class offering, but it does come at a premium price. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. Q. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The staff was absolutely incredible. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The staff knew exactly what we needed and got the job done. Something new, they now take your picture at check-in, probably for security reasons. Review. We never leave reviews, because all the other great reviews are true about this place. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. And here is the next complaint in our review. Other than requiring masks the Cancun airport was operating like it always has. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Please, receive our warmest regards from The Excellence Collection. My Wife and I spent a week for our honeymoon. There are several restaurants and none disappoint. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. 15 minutes from the airport. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Claim your listing for free to respond to reviews, update your profile and much more. Overview. The pools are kept very clean, we noticed the staff doing tests on the water every night. Share. The pork was so succulent and delicious. We booked an excellence club 2 story room both times, excellence club is the adult only building. Is Cancun Safe for American Tourists in 2023? - Passports and Grub While this is a nice reprieve, the numbers remain concerning. Please, receive our warmest regards from The Excellence Collection. The location of this restaurant is really lovely. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. So, is it safe to take a taxi in Cancun? The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. It is just a slight reduction that you wouldn't notice if you haven't been there before. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! It has been a pleasure having you with us and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection. Which popular attractions are close to Excellence Riviera Cancun? They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Excellence Riviera Cancun - Tripadvisor The focus is on keeping you safe. We really cant fault the resort for its cleanliness. By noon, it's no longer refreshing. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. SELLING PRICE: $1,500 USD. The level of service and attention to detail was unparalleled. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Its worth it to avoid stairs and ease of pool access during the day. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Also located in Spice is a Hibachi experience. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Cancun. A. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. There is a lot to be seen in this area of the world. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Again this course is on the premium side and can cost up to $300 for around. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Wi-Fi is free throughout. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Please, receive our warmest regards from The Excellence Collection. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. The Excellence club has a range of benefits that are included in your package. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Photo Gallery | Excellence Riviera Cancun Daytime Activities We worked out our new flights and needed to change our airport transfer. Excellence Riviera Cancun - YouTube Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. Tripadvisor performs checks on reviews. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Does Excellence Riviera Cancun offer any business services? We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. Excellence Riviera Cancun - Tripadvisor Necessary cookies are absolutely essential for the website to function properly. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. We did not do the Preferred Club this time, but have. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. Our driver wore a mask and we did too in the enclosed space. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The food and the atmosphere at Flavour Market were very good. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Offers; Suites; Deluxe Airport Transfers; Resort Map; . Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. We're in Mexico - there's no reason to have bad tequila at the bars. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. There is a lovely coffee shop on offer too where you can grab your morning pick me up. You also have the option to opt-out of these cookies. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. We look forward to welcoming you back in a heartbeat. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Tudsz-e dohnyozni az Excellence riviera cancunban? We never leave reviews, because all the other great reviews are true about this place. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. The only downside which was no fault of the resort was the seaweed. Flavors & Spirits | Excellence Riviera Cancun Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. Love the size of this resort besides everything else.. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. The front desk asked for the number and informed us they would call for us. The sand was piercingly white and the ocean had turquoise colors to it. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. Health & Safety Protocols | Covid-19 Info | The Excellence Collection Its a simple fix I will remember for all future trips. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Excellence Riviera Cancun | Best All-Inclusive Honeymoon Resorts There are only four bikes available to guests, so you need to show up super early to get a spot. This wine tastes bad. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. They were lower than usual, especially the lazy river around the spa. Although it was a little murky in parts. Thousands of family travelers come here for their sun-soaked holiday each year. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Generally speaking, the Cancun Hotel Zone is very safe for families. It can be hit or miss. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. The french Chez Isabelle is supposed to be their nicest restaurant but. Excellence Riviera Cancun, Puerto Morelos - Vacation Express These cookies do not store any personal information. This category only includes cookies that ensures basic functionalities and security features of the website. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Overall, we plan to return next winter and think weve found a perfect spot!! I'm looking for some suggestions of places to play, and the. Review tags are currently only available for English language reviews. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Bike ride is a great escape from this great escape. Arrl nem is beszlve, hogy az ti cl jnius . Package deal Contact accommodation for availability. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Six meandering pools wind through their grounds. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Excellence Playa Mujeres - Oyster.com The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. If you have been to an Excellence resort before these restaurants will be familiar to you. Pools: The pools are gorgeous and relaxing, but get our first complaint. Other than having disposable mask included in the room, nothing has changed. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Excellence Riviera Cancun - Adults Only All Inclusive We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Save. 5th time and 5 stars again - Review of Excellence Riviera Cancun A couple of the restaurants are adult only as well. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Own or manage this property? Cleaning round the clock. There are really only a handful of features that we see real benefit in. Our second time staying at an Excellence resort. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Is it safe to get a taxi from Cancun airport? Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun - The Excellence Collection Please, receive our warmest regards from The Excellence Collection. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. This is by far the best all-inclusive Ive ever stayed at. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. housekeeping team cleaned twice a day, and we always had fresh towels. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything.

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