You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Daily gratuities are not included and are added to your onboard account each day. Existing booking are frozen, but not cancelled. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Most medical expenses are covered in case you become sick or injured during your trip. Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. Travel Insurance Benefits2(Underwritten by Nationwide). Actually, it states Contact Center, my error. Keep checking your account on PCL website. #1. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. To apply more or if you prefer not to use your FCC, please call our Contact Center. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? When it comes to Royal Princess, the cancellations impact multiple sailings. I am one of those leaving here to cruise. See more info here and choose the perfect Princess package for you! FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. It was rescheduled for April 2022 and then rescheduled to April 2023. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Did you get the refund on ins? We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. This was a replacement cruise for a cruise that I can't even remember anymore! Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. I was told it was non refundable by my TA. Your benefits just got better and you can still enjoy low prices! Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Princess . Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. 'Cruise With Confidence' I picked it up from previous poster . Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. 1. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. Started August 27, 2021, By Many tested positive and were put in quarantine cabins for the remainder of the cruise. Youll get everything youve paid back, either as a refund or FCC? So now we have been canceled again. Senior Editor, News and Features. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Looks like the Ruby is going to spend a winter season in Galveston. That's what I was told by my TA, but it is not what I expect. If you look at the cancellation policy on Princess. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. book by Dec 31/22 for cruise up to November 30/23. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Deals. I am very confused by Princess' decision. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. I thought the NZ part of the cruise would be the biggest question mark? NOW WHAT!?@!?@. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). The second change the line made is. This benefit is provided by Princess Cruises and/or Princess Tours. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). . To make a refund request please e-mail our contact center. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. PaperSniper4, December 19, 2021 in Princess Cruises. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? We booked Majestic April 2 and cabins were scarce on that booking. There are six sailings canceled, including those that are combinable. For details, see Terms & Conditions below. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. We'll send you a weekly newsletter to your inbox. How does that work?A: PVP is refundable until final payment is due. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. I wonder where the Royal will go? Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Some lines, however, may still require one or more protocols to be adhered to, either on a. And the photo package offered with Premium includes unlimited digital . Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. In fact it was the opposite. Canada. In the event any guest believes any cancellation fees have been applied in error, they should contact us. Because the only concern you should have on vacation is how to get the most from your time away. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Will be very interesting to see where all of this lands! You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. I suspect that cruise went wonderful for most passengers. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Learn more about our commitment toCruise Health. I thought there was a new number for us to call! Cancellation and Refunds. All Rights Reserved. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . I just canceled a cruise we were supposed to be on January 31st. These are two separate situations. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Started June 21, 2021, By This means that you have longer to decide if you wish to pay the final balance. Not everyone would agree, and that's fine, we all have different concerns. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. We'll send you a weekly newsletter to your inbox. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. I was refunded all but about $500 to my credit card within a few days. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. . Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Princess is always telling us to book early for the best prices. View Cruises. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). In total, 18 itineraries are canceled, including those that can be combined into longer sailings. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. 2 of my 3 cruises are under redeployment or reassignment (canceled). You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. WE will let the FCC sort itself out. FCCs must be used before their stated expiration (book by and sail by) date. We got a credit which has to be used by the end of the year. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. CC Help Jenn Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. And, now I see Australia is lifting their ban on cruise ships next month. or even Taxes, Fees and Port Expenses (TF&PE). Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Q: What if I want to cancel my PVP coverage? Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. . Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. So we opted to not wait and canceled outside the 30 days. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Cruises with Princess include your food, accommodation, and entertainment. Sorry, my bad, I meant Grand and not Crown. bronzey214. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. Not sure why it's not on the "restart" list, maybe you are right? If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). CRUISE HIVE LTD 2008-2023. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. My TA also said the Princess Insurance was non refundable. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Is Offering 50% Off 2022 and 2023 Cruises If You . My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. I got back around 90% of the cruise with a refund to my credit card. So you have read that some people other than me have gotten an FCC with a deadline in 2023? No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Guess we will have to rethink this b2b. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Instead there's some other cruises that I was watching. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. I'm so frustrated. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. They have each received any money owed back on their credit cards already, for excursions and specialty dining. For. Sorry, meant that I wonder where the Royal will go AFTER Alaska. You . If I'm out the insurance and deposit no sweat. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . 03. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. More Mexican Riviera / Coastal CA cruises? Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. What is a Future Cruise Credit (FCC)? Started August 27, 2021, By When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Check "Finding Future Cruise Credits and Deposits" below for details. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare
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